Frequently asked questions
What are your processing times?
Embroidery: Please allow for 5 working days for embroideried items to be dispatched.
No Embroidery: Please allow 2 working days to be dispatched.
Thereafter delivery times will be subject to the delivery you choose at checkout (Tracked 48, Next day delivery etc.)
Does next day delivery work if i have ordered embroidery?
Embroidery can still take up to 5 working days to complete. However once dispatched it will be delivered the next day. So still a good option if your order is urgent.
Can I exchange items that have embroidery?
Unfortunately items that have embroidery cannot be exchanged or returned - so please make sure to test sizing before you place your embroidery order.